Customizable loyalty points, VIP tiers, and rewards
Start from proven loyalty mechanics, then shape each one to fit your brand, your margins, and your customers.
Build as many tiers as your program needs, with the qualifying criteria you choose. Reward top customers with exclusive perks and early access, or launch a paid VIP membership that becomes its own revenue stream.
Reward far more than purchases. Points for reviews, photo and video content, social follows, event attendance, waitlist sign-ups, and any custom action you send through our API.
Dollars off, free products, exclusive access, and one-of-a-kind experiences. Set redemption values and eligibility by tier or segment so every reward protects your margin.
Schedule 2x points weekends, limited-time bonuses, and holiday promotions in advance. They launch and end on time with no manual work.
Tailor offers, rewards, and referral incentives by customer action, tier, or segment, so your best customers and your newest ones each get the right reason to come back.
Loyalty pages, widgets, and member dashboards match your site's design exactly, so the program feels like part of your brand, not a plug-in.
Referral program software that turns customers into advocates
Referred customers arrive already trusting your brand. SiteVibes makes it easy for loyal members to bring them in, and easy for you to see exactly what it's worth.
Give every member a personal, mobile-friendly referral page designed to match your site and built to convert.
Choose what the advocate and the friend each receive: discount codes, loyalty points, or free products. Vary the offer by tier, segment, or action.
Share and reward referrals through apps, QR codes, in-store moments, and any touchpoint you connect through our API.
See referral revenue, referral volume, conversion rate, and your top advocates as it happens.
Enterprise loyalty software for complex ecommerce brands
Multiple storefronts, stores, apps, and account types. Strict security reviews. Years of points history to carry over. SiteVibes Loyalty is designed for all of it.
Award and redeem points in store, in your mobile app, at events, and through QR codes, using the same program and the same member balance. Full developer documentation and webhooks let your team build anything the program needs.
Native integrations for Shopify, BigCommerce, Salesforce Commerce Cloud, SCAYLE and Adobe Commerce, plus API access for headless and custom stacks.
Reward businesses, not just individuals. With B2B Edition, buyers belong to a company account that earns and shares points together.
Loyalty works natively with SiteVibes Reviews, so earning points for a review takes no extra setup. Member tiers and balances flow into your email and SMS campaigns from the same customer profile.
Moving from another loyalty provider? We migrate member accounts, points balances, and tier status so customers never lose what they earned.
Do more with
actionable data
SiteVibes offers all sorts of reporting to help you tweak your loyalty and referral programs.
-
Loyalty analytics
-
Referral analytics
-
Investment overview
-
Engagement activity
Why brands choose SiteVibes loyalty software
Configured to your business.
Every tier, earning rule, reward, and touchpoint is yours to define. Your program reflects how your customers actually shop, not how a software vendor assumed they would.
ROI you can prove
Built-in reporting shows what your program costs, what it earns, and which tiers, rewards, and referral offers drive repeat purchases, so you can tune it with confidence and prove its value to finance.
A team behind every launch
Strategy, setup, migration, and ongoing optimization come from a dedicated SiteVibes team, so your program launches right and keeps improving.
Brands that run their loyalty on SiteVibes
The combination of reviews and loyalty, plus social content make SiteVibes a very compelling ecommerce offering for us.
Ben Glass
CEO - The Good Chocolate
Increase in conversion
SiteVibes offered more flexibility, personalization, and a collaborative approach, aligning with our vision of where we want to take our ecommerce experience.
John Lamberti
COO - Famous Cigars
Increase in Loyalty Adoption
SiteVibes brings multiple key aspects of customer acquisition and retention under a single, integrated, branded interface.
Ashley Rosilier
CTO - abbyrose
Increase in conversion
Frequently Asked Questions
Loyalty program software FAQs
Yes. We migrate member accounts, points balances, and tier status from your current provider so customers keep everything they've earned.
Shopify, BigCommerce, Salesforce Commerce Cloud, SCAYLE and Adobe Commerce, plus headless and custom platforms through our API. See all integrations.
Yes. Our API-first platform lets you reward customers in physical stores, mobile apps, at events, and through QR codes, all tied to one member balance.
Most programs launch in 3 to 6 weeks, depending on migration and custom requirements.
Yes. B2B Edition adds company-level loyalty, where buyers belong to a company account that earns and shares points.
SiteVibes is SOC 2 compliant. Security documentation is available in our Trust Center.